Have you already restarted Tekla Structures? Is only the Tekla Structures version crashing you are currently working in (=Yes) or are also other Tekla Structures versions crashing on you pc (=No)? Have you checked if there is any malware installed on your PC? If necessary search the internet, check or scan your PC. Is there antivirus programs that could be stopping Tekla Structures from running? Check their settings.
Have you checked that the Windows operating system is up to date, having the latest Windows updates and drivers? Have you checked that the drivers (graphics card driver, etc.) are updated? Do this even if it is a brand-new laptop or PC, since the factory installed drivers may be old.Ĭlick here for Nvidia and here for Radeon drivers. Is the error related to your computer's performance? Check the Hardware recommendations for Tekla Structures. This information is available in version-specific Hardware recommendations. NET Framework packages are needed for the version of Tekla Structures.
See which Microsoft Visual C++ Redistributables and. NET packages for the respective Tekla Structures version installed on your PC? The latest Service Pack for your Tekla Structures version is installed?Īre the required C ++ and. Tekla Structures 2018, 2018i, 2019, 2019i and 2020 are compatible with Windows 10 and Windows 8.1). (Tekla Structures 2017i is compatible with Windows 10, Windows 8.1/8 and Windows 7 SP1. You can send this list to your local support team to report an error message). Go through and review the following steps and take any necessary action to avoid crashes. The following checklist may help determine what is causing an error message in Tekla Structures. Tekla Structures crashing, freezing or not starting can have several causes.
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